This Privacy Notice for ATR Group TX (“we,” “us,” or “our”) describes how and why we may access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
* Visit our website at https://atr-grouptx.com
* Contact us through forms on our website
* Call, email, or otherwise communicate with us
* Engage with us in connection with appliance repair services, marketing, or customer support
If you have questions or concerns, please contact us at:
📧 info@atr-grouptx.com
📞 (832) 356-3752
SUMMARY OF KEY POINTS
What personal information do we process?
We may process personal information depending on how you interact with our website and Services, including information you voluntarily provide.
Do we process sensitive personal information?
No. We do not process sensitive personal information.
Do we collect information from third parties?
No. We collect information directly from you.
How do we process your information?
We process your information to:
* Provide appliance repair services
* Respond to inquiries
* Improve our website
* Communicate with customers
* Comply with legal obligations
Do we share your information?
We may share information only when necessary for business operations (e.g., hosting providers, analytics services).
How do we keep your information safe?
We use reasonable technical and organizational measures to protect your data.
1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Provide
We collect personal information that you voluntarily provide when you:
* Fill out contact forms
* Request service
* Call or email us
This may include:
* Name
* Phone number
* Email address
* Service address
* Description of appliance issue
We do not collect sensitive personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your information to:
* Schedule and provide appliance repair services
* Respond to customer inquiries
* Send service-related updates
* Improve website performance
* Comply with legal obligations
We only process personal information when we have a lawful basis to do so.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share information in limited situations:
Service Providers
With hosting providers, website analytics services, and email service providers that help operate our business.
Business Transfers
In connection with a merger, sale, or acquisition.
We do not sell your personal information.
4. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?
Yes. We may use:
* Cookies
* Google Analytics
* Tracking tools for website performance
You can disable cookies through your browser settings.
To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout
5. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain personal information only as long as necessary to:
* Provide services
* Meet legal obligations
* Resolve disputes
Generally, we do not retain personal information longer than 1 year unless required by law.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system is 100% secure.
7. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect information from individuals under 18 years of age.
If we discover such data has been collected, we will promptly delete it.
8. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your state of residence (including Texas), you may have the right to:
* Request access to your personal information
* Request correction
* Request deletion
* Withdraw consent
* Opt out of certain data uses
To exercise your rights, contact:
📧 info@atr-grouptx.com
📞 (832) 356-3752
9. DO-NOT-TRACK FEATURES
We currently do not respond to browser Do-Not-Track signals due to lack of a uniform standard.
10. UNITED STATES RESIDENT PRIVACY RIGHTS
We do not sell or share personal information for commercial purposes.
If you are a Texas resident, you may have specific rights under applicable state laws.
To exercise these rights, contact us using the details above.
11. DO WE MAKE UPDATES TO THIS NOTICE?
Yes. We may update this Privacy Notice as required by law. The updated version will reflect a new effective date.
12. HOW CAN YOU CONTACT US?
ATR Group TX Houston Metropolitan Area United States
📧 info@atr-grouptx.com
📞 (832) 356-3752
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?
To review, update, or delete your personal information, please contact us at:
📧 info@atr-grouptx.com
We will respond in accordance with applicable data protection laws.
ATR GROUP LLC sends text messages to customers regarding appointments, service updates, and follow-ups related to appliance repair services offered at https://atr-grouptx.com/
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
ATR GROUP LLC We respect your privacy. We use information you provide to send and respond to your mobile messages.
This includes sharing it with platform providers, phone companies, and other vendors who help us deliver messages. We won’t share mobile information with third parties for marketing.
Text messaging originator opt-in data and consent are exempt from this. We may disclose information to satisfy legal, regulatory, or governmental requests, avoid liability, or protect our rights or property.
This policy applies to your use of the Text Message Service and doesn’t modify our general Privacy Policy, which may govern our relationship with you in other contexts.
