Last updated: August 13, 2026

This Privacy Notice for ATR Group TX (“we,” “us,” or “our”) describes how and why we may access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

  • Visit our website at https://atr-grouptx.com
  • Contact us through forms on our website
  • Call, email, or otherwise communicate with us
  • Engage with us in connection with appliance repair services, marketing, or customer support

If you have questions or concerns, please contact us at:
📧 info@atr-grouptx.com
📞 (832) 356-3752

SUMMARY OF KEY POINTS

What personal information do we process?
We may process personal information depending on how you interact with our website and Services, including information you voluntarily provide.

Do we process sensitive personal information?
No. We do not process sensitive personal information.

Do we collect information from third parties?
No. We collect information directly from you.

How do we process your information?
We process your information to:

  • Provide appliance repair services
  • Respond to inquiries
  • Improve our website
  • Communicate with customers
  • Comply with legal obligations

Do we share your information?
We share information only with service providers that help operate our business (e.g., hosting, analytics, scheduling) and with advertising and measurement partners, including Google, that act on our behalf, as described in Section 3. We do not sell your personal information.

How do we keep your information safe?
We use reasonable technical and organizational measures to protect your data.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

  • Fill out contact forms
  • Request service
  • Call or email us

This may include:

  • Name
  • Phone number
  • Email address
  • Service address
  • Description of appliance issue

We do not collect sensitive personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to:

  • Schedule and provide appliance repair services
  • Respond to customer inquiries
  • Send service-related updates
  • Improve website performance
  • Measure and improve the performance of our advertising
  • Comply with legal obligations

We only process personal information when we have a lawful basis to do so.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share information in limited situations:

Service Providers
With hosting providers, website analytics services, email service providers, and scheduling, dispatch, call tracking, and payment platforms that help operate our business.

Advertising and Measurement Services
We may share limited customer information — such as name, email address, and information about interactions with our Services — with advertising and measurement partners, including Google, to measure advertising performance, improve our campaigns, and reach existing or potential customers with more relevant ads. When we use tools such as Google Customer Match, this information is shared in a hashed, privacy-protective format and may be used by these partners only to provide these services to us. Where required by applicable law, we obtain consent before using or sharing personal information for these purposes. You may opt out of this use at any time by contacting us at info@atr-grouptx.com.

Business Transfers
In connection with a merger, sale, or acquisition.

We do not sell your personal information.

4. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?

Yes. We may use:

  • Cookies
  • Google Analytics
  • Google Ads and related Google advertising and measurement technologies, including conversion tracking and remarketing
  • Call tracking technology (CallRail) to measure which pages and ads generate phone calls
  • Tracking tools for website performance

You can disable cookies through your browser settings. To opt out of Google Analytics tracking, visit https://tools.google.com/dlpage/gaoptout. To manage how Google personalizes the ads you see, visit Google’s My Ad Center at https://myadcenter.google.com.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes

Generally, we do not retain personal information longer than 1 year unless required by law.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system is 100% secure.

7. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect information from individuals under 18 years of age. If we discover such data has been collected, we will promptly delete it.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your state of residence (including Texas), you may have the right to:

  • Request access to your personal information
  • Request correction
  • Request deletion
  • Withdraw consent
  • Opt out of certain data uses, including the use of your personal information for targeted advertising

To exercise your rights, contact:
📧 info@atr-grouptx.com
📞 (832) 356-3752

9. DO-NOT-TRACK FEATURES

We currently do not respond to browser Do-Not-Track signals due to lack of a uniform standard.

10. UNITED STATES RESIDENT PRIVACY RIGHTS

We do not sell your personal information. We share personal information only with service providers and with advertising and measurement partners acting on our behalf, as described in Section 3, and not with third parties for their own independent marketing purposes.

Depending on your state of residence, including Texas, you may have specific rights under applicable state privacy laws, such as the right to opt out of the use of your personal information for targeted advertising. To exercise these rights, contact us using the details above.

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this Privacy Notice as required by law. The updated version will reflect a new effective date.

12. HOW CAN YOU CONTACT US?

ATR Group TX
Houston Metropolitan Area
United States
📧 info@atr-grouptx.com
📞 (832) 356-3752
🌐 https://atr-grouptx.com/

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

To review, update, or delete your personal information, please contact us at:
📧 info@atr-grouptx.com

We will respond in accordance with applicable data protection laws.

ATR GROUP LLC sends text messages to customers regarding appointments, service updates, and follow-ups related to appliance repair services offered at https://atr-grouptx.com/

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

ATR GROUP LLC — We respect your privacy. We use information you provide to send and respond to your mobile messages. This includes sharing it with platform providers, phone companies, and other vendors who help us deliver messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We may disclose information to satisfy legal, regulatory, or governmental requests, avoid liability, or protect our rights or property.

This policy applies to your use of the Text Message Service and doesn’t modify our general Privacy Policy, which may govern our relationship with you in other contexts.